Background

UMB Bank, headquartered in Kansas City, Missouri is a $40+ billion with branches across the Midwest. UMB is a nationally recognized banking charter with a strong footprint in commercial banking. They cover several states across the country including Missouri, Illinois, Colorado, Kansas, & Arizona. With an ongoing emphasis on continued growth, the bank looks to provide services across the US and into other countries worldwide.

The Challenge

UMB Bank was looking for a digital application to fit seamlessly into their core provider, Capital Stream and cover several different commercial loan types including Term Loans, Line of Credit, Commercial Real Estate & Credit Card Opening. The bank needed a digital provider to offer services that were both foundational but also highly customizable to fit their elaborate credit workflows.

The Solution

UMB decided to utilize Biz2X’s Ascend Platform which offers a fully digital end-to-end journey from application intake to decisioning. The bank leverages Biz2X’s extensive integration ecosystem to offer a leading lending program to prospective business borrowers. Their setup includes all required loan types including:

  • LOC
  • Term
  • CRE
  • Card

The Results

UMB Bank went live with Biz2X in May 2023. The bank looks to continue to drive volume through the platform and expand their partnership with Biz2X by utilizing other products from the B2X suite.

  • App creation to credit team decision is about 15 days on average in 2023.
  • Top loan types used: Term Loan & Line of Credit
  • 55% of created loans were decisioned in Biz2X.